About Us

Every industry and profession has its own special characteristics, just as individuals do. At TWIS, our seasoned team of expert brokers and managers takes those characteristics into account to design custom-tailored insurance programs with one goal in mind: protecting your interests.
At TWIS, we build trusting relationships!

Our Story

At TWIS, we owe our success to decades of experience in the insurance business. Our in-depth knowledge of the industry allows our team to anticipate trends while keeping both feet firmly planted in the realities of today’s market. We’re constantly evolving to keep pace with our clients’ changing needs.

Why Trust TWIS

Cutting-edge expertise, experienced specialists, access to additional multidisciplinary resources, partnerships with numerous insurers—these are the foundations that underpin our relationship with clients and set us apart from our competitors.

TWIS develops comprehensive, custom-tailored insurance programs to meet your goals and all your insurance needs: auto, home, group, health and life, and professional liability.

Our experienced brokers are certified professionals trained to serve both individuals and businesses. Their mission is to advise and inform clients, help them select the best coverage, and provide guidance every step of the way, especially through the claims process.

We are proud to say that more than 92% of our clients are repeat customers.

Our Expertise

Whatever your insurance needs—auto, home, group, health and life, or professional liability—the TWIS team will design custom-tailored insurance programs with one goal in mind: protecting your interests.

  • Group insurance
  • Auto insurance
  • Home insurance
  • Life and health insurance

About your broker

At TWIS, we have such an important job to do—for you.

As a valued customer, you have the right to get sound and professional advice from our licensed brokers and to be treated with fairness and integrity.

Guided by the Registered Insurance Brokers of Ontario (RIBO)’s Code of Conduct, our licensed insurance brokers are proud members of RIBO and work hard to help you make the best insurance choices for your needs. You can view this fact sheet to learn how. 

In conjunction, the Canadian Insurance Services Regulatory Organizations (CISRO), a forum of Canadian regulatory authorities, has published the Principles of Conduct for Insurance Intermediaries to ensure customers are well served by competent, ethical, and professional insurance intermediaries like TW Insurance Services.

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