If you sustain an insured loss, you can count on us to answer your questions, give you advice, and guide you through the claims process.

What’s more, we’ll make sure your claim is processed fast and fairly. It’s reassuring to know that we’ll intervene on your behalf with the insurer if necessary to make sure you get the best possible settlement.

Contact our Claims Department. We’re open 24/7.

What to do in the event of a loss:

  1. Secure the site and get everyone out of danger.
  2. Call for help.
  3. Take all the measures you safely can to protect insured property and limit damage while you wait for the insurer’s authorized representatives to arrive.
  4. Call CURO Claims Services at 1-866-952-2876. They will guide you every step of the way through the claims process.
  5. Provide the insurer with all necessary information about the loss.
  6. Submit all supporting documents.
  7. Cooperate fully with the insurer and take time to answer all their questions.
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